Wonderful! Getting organised early is fabulous. You can pre-order on our pre-order page and select your desired delivery date for a date in the future; available dates on the calendar are indicated with green blocks.

You can give us a call 0765862362 or send us an email at info@roseandcompany.co.za and we will respond, timeously.

Same day flowers and gifting need to be ordered by 10am that day, unless sold out prior.

You can give us a call 0765862362 or send us an email at info@roseandcompany.co.za and we will respond, timeously.

We are sorry about your missing item! Please get in touch with our managers so that we can rectify this issue. In order for us to help you as quickly as possible, please tell us your order number and let us know exactly what’s missing.

Unfortunately we are closed on weekends. We accept same-day orders until 10am from Monday to Friday with deliveries occurring until 5pm during the week.

Our flowers are delivered throughout Johannesburg and Pretoria. Our gifting countrywide.

Not to worry! The postal code for your area has been coded differently on our website. Rest assured, your delivery will be made to the right location provided the rest of the information is correct.

Should you have any queries about our website or the use thereof, please send a screenshot of any problems you may be having to info@roseandcomany.co.za along with your query.

We send our flowers out ‘closed bud’ which means that upon arrival the bunch may not look quite as expected; once the blooms have been trimmed and arranged in a vase you will see the buds open over the next few days, giving the recipient a longer vase life with their bunch.

Flowers and greenery use water to prop-up their stems, so, if yours look sad, they’ll just need a trim and to stand in fresh cold water overnight.

We intentionally keep the ‘guard’ petals on our roses to protect them during transit; these are the oldest and toughest outer petals, which can make the flower look tired and brown. Gently remove the outer 2-3 petals to reveal the new and soft petals inside and allow the flower to begin opening up.

While we do our very best to protect your flowers on their journey to you, very occasionally they can have a bad trip. Please contact us with 1-2 photos of the stems you’re worried about so we can take care of this for you.

A complimentary sachet of flower food is delivered with every bunch; to enhance the longevity and vibrancy of your flowers, please decant the entirety of the bottle’s contents into 1L of fresh, clean water.

We guarantee that most of our flowers will last for 7 days; with regular stem trims and water changes, posies can last up to 10 days. But you’ll find that other stems naturally don’t last as long and will need taking out of your vase earlier.

Hello from afar! Yes, certainly. We have a secure Pay Fast system that accepts VISA, MASTERCARD and AMERICAN EXPRESS cards. Our Yoco link option is also available for international payments. Unfortunately, we do not accept EFT payments from offshore accounts (Direct Bank Transfer). Should you have any trouble or questions regarding payment, please do not hesitate to contact us and we will guide you through the process. Where there’s a will, there’s a way!

Payment can be made with a Credit or Debit Card (Visa/mastercard/Diners Club), Debit card, EFT (South African banks only). We do not accept Forex as a payment option or EFT’s from overseas banks.